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Hair FAQs

    1. How to Tell Quality Human Hair Extensions from Synthetic Hair Extensions?

      Human hair is protein. When burning, it immediately catches fire and burns nearly instantly with a strong and unpleasant smell, then curls into a chunk of black balls. The balls can be easily pinched into ash. But synthetic hair usually melts slowly rather than burns, and has almost no smell. If it does burn, it can have black smoke just as you burn plastic or synthic materials. Even if there are balls left, the hard balls can't be pinched into ash. In addition, human hair is friendly with straightening and curling, and can be colored or bleached in a proper manner, but synthetic hair not.

             2. Can I perm and/or dye the hair?

      Yes. While we don't recommend perming or coloring hair extensions because of the damage to hair, they can be permed or dyed in a proper manner. Since perming or dyeing requires skills, experience and particular processing products, we recommend an experienced hair professional does the work. And please carefully follow the brochure instructions we enclosed in your package as received.

      3. After wash or wear, can the hair style remain by itself?

      After co-wash or wearing over time, the hair style -especially body wave - may get loose since the style was pre-set by our suppliers. If you want to keep the style, you may need to curl them in a proper manner.  Please follow the brochure instructions enclosed in your package as received, regarding how to use heating tools.

      4. Why there seems a little bit smell after I just take out the hair out of its package and smell it with my nose? Is that normal?

      Yes. It's normal because the hair has to be through a hygienically cleaning process in factory before being sold. But the smell will go away soon or after a light wash.

      5. How to Take Care of the hair?


      When cutting the wefts for installation, please thoroughly glue and seal all cuts of wefts to prevent from shedding.

      Proper maintenance matters. The way you care for human hair bundles, weaves or extensions is not much different from the way you care for your own hair. But keep in mind that they need gentle treatment, extra nourishment and extra care with the right care products as they can no longer get nourishment and hydration from roots unlike our growing hair on scalp. So,

      1) Brush your hair extensions gently with fingers or a soft bristle wide-tooth brush before and after use.

      2) Lightly wash them when there is too much built up, or when they get dry, dull, tangled and frizzy, and unmanageable to style.

      3) Wash in lukewarm water, then apply a small amount of shampoo. Rinse out the shampoo and apply a conditioner for 4-5 minutes. Rinse thoroughly. Allow to air dry.

      4) Always use a heat-protecting spray when using hot tools such as flat irons and curling irons (temperature not set over 380ºF). A regular cloth-use iron is also ideal to iron hair if the temperature is set between “silk” and “wool” without steam.

      5) Use moisturizing and nourishing shampoos, conditioners or leave in creams (e.g., Creme of Nature Argan Oil Moisture Shampoo/Leave-in 7-N-1 Treatment; or OGX Renewing Argan Oil Shampoo, Extra Strength Penetrating Oil for Dry/Coarse Hair, etc.)

      6) If the hair has been bleached or colored, we suggest using the above shampoos and leave in conditioners for colored treated hair as well.